1. Terms and Conditions
Vude Online Shopping Terms
Article 1 (Purpose)
These terms of service (hereinafter referred to as “Terms”) govern the use of goods and services provided by Needstech Limited through the Vude online shopping platform (hereinafter referred to as “Platform”), including the rights and obligations of users.
Article 2 (Definitions)
“User” refers to both members and non-members who agree to these Terms and use the Platform.
“Product” refers to all goods or services offered on the Platform.
Article 3 (Effectiveness and Changes of Terms)
These Terms take effect when announced on the Platform or notified electronically.
The company may modify the Terms according to relevant laws, with changes effective from the announcement date.
Article 4 (Service Provision)
The company provides e-commerce services, including product sales, delivery, and payment processing.
Article 5 (Electronic Contracts and Records)
Users agree to these Terms electronically through checkboxes, buttons, or other electronic means.
The company retains electronic contract records, emails, and logs for dispute resolution purposes.
Article 6 (Orders and Payment)
Users place orders through the Platform, and the company ships products after confirmation.
Payment methods, timing, and procedures for cancellation or modification are as announced on the Platform.
Article 7 (Delivery and Refunds)
The company is responsible for defects or damage occurring during delivery. Users must notify the company within 14 days of receipt.
Confirmed defects or damages will be eligible for refunds or exchanges.
Refunds are not provided solely due to personal preference or dissatisfaction after use.
Refund procedures and required documentation are specified on the Platform.
Article 8 (Liability Disclaimer)
The company is not liable for service delays or failures caused by natural disasters or force majeure.
The company is not responsible for damages caused by user negligence.
Responsibility for product quality and delivery defects/damage cannot be waived.
Article 9 (Personal Data Protection)
The company handles users’ personal data securely in accordance with relevant laws, including collection purposes, scope of use, and third-party sharing. Users agree to the processing of their personal data under these Terms and applicable laws.
Article 10 (Dispute Resolution)
Disputes related to these Terms are governed by Hong Kong law and, if necessary, resolved in Hong Kong courts.
